Support · 404Mods
Contact
Two ways to reach the people who run 404Mods. Discord is faster. Email leaves a record.
Directory
Pick the desk that fits and your message reaches the people who can act on it. Privacy, security, copyright and legal mail is read by admins only.
Front desk
support@404mods.comAnything that doesn't belong at another desk: your account, a sign-in you can't get past, a question about the site.
Community Team2daysAppeals
appeals@404mods.comContesting a warning, a removal or a ban from an account you can't sign in to. If you can sign in, the appeal form is quicker.
Community Team7daysReports
abuse@404mods.comA mod, a comment or a person breaking the guidelines, or someone posing as staff, when you have no account to report it from.
Community Team2daysPartnerships
partners@404mods.comApplying to become an affiliate, and questions from the ones we have. What we look for is on the affiliates page.
Admins7daysPrivacy
privacy@404mods.comA copy of what we hold about you, a correction to it, or its deletion.
Admins30daysSecurity
security@404mods.comA vulnerability in the site or the bot. Write here before telling anyone else, and never in a public channel.
Admins3daysCopyright
dmca@404mods.comTakedown notices for work posted here without permission, and counter-notices.
AdminsAs the law requiresLegal
legal@404mods.comLaw enforcement requests, subpoenas, contracts and other legal matters.
AdminsCase by case
Without writing in
A mod won't work
Installing, load orders and the errors people meet most are written up, and searchable.
Help DocsSomething breaks the rules
Signed in, the Report button on a mod's page puts it in front of a moderator with the mod attached.
The guidelinesA decision you disagree with
A warning, a rejected upload or a removed mod can be appealed from your account, and someone other than whoever made it decides.
AppealsA DM from “staff”
Staff never ask for a sign-in code, and never DM you first about a ban. Check the name against the roster.
The staff