Legal · 404Mods
Privacy
What we keep about you, why, for how long, and how to get it back or have it deleted.
Last updated
- Ad or tracking cookies
- 0
- Cookies, none of them for tracking
- 4
- To change your mind after deleting
- 15days
- To answer a privacy request
- 30days
What we hold
404Mods, run by 404 Development (404development.com), runs 404mods.com and its Discord servers. This page says what we keep about the people who use them. We keep what the site needs to work and to stay safe, and we don't sell any of it or use it for advertising.
| What | Why |
|---|---|
| Your email address, and a recovery address if you add one | Sign-in codes, getting back into your account, and the emails you choose to get |
| Your Discord identity: your Discord ID, username, avatar, banner and whether two-factor is on | Signing in, your profile, adding you to our Discord server when you sign in, and giving you the right roles there |
| Your date of birth | Checking the minimum age. It's shown on your profile only if you turn that on |
| Accounts you connect: which service, your ID there and your name there | Showing them on your profile, and checks against ban evasion |
| If you verify with GovX: which of law enforcement, fire, medical, teacher or military it verified you as | The mark beside your name. GovX tells us the group and nothing else: we never get your name, agency or documents, and we keep no access to your GovX account |
| Sessions and security history: when and roughly where (the country) you signed in | Keeping you signed in, “sign out everywhere”, and telling you about a sign-in from somewhere new |
| An access log: the IP address, country, browser and device cookie's ID you signed in from, each change of them while you stay signed in, and the same against each upload, report and reply on a report | Catching ban evasion, stolen accounts and one person running several, by comparing the addresses and devices accounts were used from. Only admins can read it, each time one does is recorded, and it's in your data download |
| What you make: mods, files, screenshots, albums, comments, likes and follows | The site itself |
| An activity log: what your account did and when (signing in, uploading, reporting, changes to your account), by its ID | Seeing what happened when something goes wrong, and catching abuse. It holds no address, device or anything you wrote, and only staff given access to it can read it |
| The moderation record: reports, warnings, appeals and what staff decided | The record of what was done and why, for you and for the next moderator |
| Staff notes on an account | Context for a moderator's next decision. You can ask for them in a formal access request |
| Abuse signals: salted hashes and network prefixes | Catching ban evasion and vote manipulation |
| In our Discord servers: moderation cases, and up to 200 characters of a message the auto-moderator acted on | Keeping the servers free of scams and raids. Messages that match nothing are never stored |
| Email you send us, and Discord support tickets you open | Answering you, and keeping the record of what was said |
| Counts: views, downloads and search terms | Sorting, creators' numbers, and seeing what people can't find. None of them carry your account |
How long we keep it
What you make stays for as long as you leave it up. Everything else has a window, after which it's deleted:
| What | Kept for |
|---|---|
| Sign-in codes | Minutes, until they expire |
| Security history | 90 days |
| The access log, with its IP addresses | For as long as you have the account, and deleted with it. If the account is banned or suspended when it's deleted, the log is kept |
| Connected accounts | Until you remove one or delete your account; 30 days after a connection is lost |
| Notifications | 90 days once read, 180 days unread |
| A “Download your data” file | 7 days |
| A deleted account | 15 days in which an admin can restore it, then anonymized. Its usernames stay reserved for 30 days more |
| Files of a deleted version | 30 days, or removed at once on a takedown |
| Unpublished mod drafts | The deadline shown in the editor, measured from creation or a staff return for corrections (7 days by default) |
| Soft Deleted or hidden mods | Until their displayed permanent deletion deadline (30 days by default); open appeals and copyright review can hold deletion |
| Search terms, with no account attached | 90 days |
| Reports | 1 year after they're resolved |
| Warnings | 2 years, tied to the Discord account, including after the account is deleted |
| Appeals | 2 years |
| Staff notes | Deleted with the account, unless it was banned: then 2 years from the last note |
| Abuse signals | At most 180 days |
| Discord auto-moderation events | 90 days |
| Discord moderation cases | 2 years |
| Discord support tickets | 1 year after closing |
| Email tickets, with their attachments | 1 year after closing |
| The activity log | Indefinitely. It holds account IDs, not personal details, and outlives the account |
| The moderation log | Indefinitely. It holds account IDs, not personal details, and outlives the account |
| Takedown notices and legal requests | 7 years |
| Backups | 30 days, and up to 90 days for the offsite copy |
Who else holds it
These companies hold some of it on our behalf. The database is stored in the United States.
| Who | What they hold |
|---|---|
| Cloudflare | The whole site: the servers it runs on, file storage, the email service and request logs |
| Supabase | The database |
| Backblaze | The offsite copy of the backups |
| Discord | Your identity when you sign in, and the messages and support threads in our servers |
Your public profile, your mods and your comments are public: anyone can see them, and search engines can index them.
Connected accounts
Connecting another account to your profile is optional. We ask each service for the least it will give, keep no way to act as you there, and send it nothing about you.
| Service | What we read | What we keep |
|---|---|---|
| GitHub | Your GitHub ID and username, once, when you connect | The ID and the username. Our access to your GitHub account is given up straight after |
| Steam | Your Steam ID and profile name, when you connect and when you ask for a refresh | The ID and the name, stored in the United States |
| Twitch | Your Twitch ID and username, checked daily while connected | The ID and the username, deleted as soon as you withdraw our access on Twitch |
| Spotify | Nothing from your Spotify account: you paste the public link of one song, album or playlist, and we read its title and cover from Spotify | The title, cover and link of what you chose. You never sign in to Spotify here, and we never see what you listen to |
Removing a connection in your settings deletes what we kept of it. You choose whether each one shows on your profile.
If you show a song, album or playlist from Spotify, your profile first shows a plain card from us. Nothing is loaded from Spotify until a visitor presses Listen here, and then Spotify's own player loads on the page. Spotify can then see that visitor's IP address and set its own cookies, under Spotify's privacy policy. The player never starts playing by itself. The cover is shown from Spotify's picture servers.
Your choices
- A copy of your data. In your account settings, “Download your data” builds a file of what your account holds, ready in minutes and linked for 7 days.
- Correction. Your settings cover everything you can change yourself. For anything else, ask.
- Deletion. Deleting your account in the same settings signs you out everywhere. An admin can restore it for 15 days if you ask; after that it's gone.
- Anything else. Write to privacy@404mods.com. Only admins read that inbox, and we answer within 30 days.
A request that arrives by email is checked against the address on the account before anything is sent, never against what the message says about itself.
What deletion can't remove
- Your comments show as from
[deleted user], but their text stays where a conversation depends on it. - Your mods, albums and collections go with the account, apart from a mod with co-authors, which passes to the co-author who joined it first.
- The moderation log keeps its rows, which hold account IDs rather than personal details.
- Warnings from the last 2 years stay tied to the Discord account, and return if it signs up again.
- Anything already in a backup leaves when that backup expires.
Children
The site isn't for anyone under 13. Your date of birth is asked once, when the account is made, and an account never exists below that age. If we learn that an account belongs to someone younger, it's deleted along with what it posted, and nothing about it is kept afterwards. To tell us about one, write to privacy@404mods.com.
Requests from authorities
We hand over nothing about anyone without a valid order from a jurisdiction that binds us, and nothing beyond what the order asks for. The person it concerns is told, unless the order forbids that. The one exception is an emergency involving a risk to someone's life, which is answered first and reviewed afterwards. Every request is recorded, including the ones we refuse.
Changes to this policy
When this policy changes, the date at the top of this page changes with it, and a change that affects what we keep or who holds it is announced on the site. Questions go to privacy@404mods.com.