Community

Guidelines

What can be uploaded, how to treat people, and what happens when someone breaks them. On the site and in our Discord servers.

Last updated

5Moderation & Support

Guideline 5.1

Reporting Guideline Violations

Members are encouraged to report content or behavior they reasonably believe violates these guidelines. Use the report control associated with the relevant mod, comment, profile, or community content whenever available. For safety concerns or cases without a report control, contact GPM through the appropriate support channel.

Describe the issue accurately, select the closest available reason, and provide relevant links, screenshots, or context. A report is a request for review—not a guarantee that action will be taken or that the reporter will receive private details about another member.

Do not knowingly submit false reports, coordinate mass reporting to silence others, or repeatedly report the same matter without new evidence. Good-faith reports will not be penalized simply because staff find no violation.

Allowed

  • Reporting a suspicious download with a clear description and link.
  • Reporting suspected harassment in good faith.

Not allowed

  • Filing fabricated reports to punish a rival developer.
  • Recruiting others to mass-report a lawful post out of disagreement.

Guideline 5.2

Appealing Moderation Decisions

Members may appeal eligible moderation decisions if they believe a mistake was made or relevant information was overlooked. Under the Terms of Use, a warning, rejected upload, removed mod, or ban may each be appealed once per decision.

Use the appeal form while signed in. If a ban prevents you from signing in, email appeals@gtapolicemods.com. Include the decision being appealed, a clear explanation, and any relevant evidence. An individual other than the original decision-maker will review the appeal.

Do not submit repeated appeals of the same decision, fabricate evidence, or pressure staff for a different outcome. An unsuccessful appeal does not authorize creating a new account to bypass a restriction.

Allowed

  • Submitting one clear appeal with screenshots or other relevant context.
  • Respectfully requesting clarification about a decision.

Not allowed

  • Filing duplicate appeals after a final decision.
  • Using alternate accounts to bypass a ban.
  • Harassing moderators about an appeal.

Guideline 5.3

Support Requests and Tickets

Use GPM's official support channels for account, moderation, upload, or platform issues. Choose the closest topic and provide a clear description of the issue, any relevant links, and steps needed to reproduce a technical problem.

Support is intended to help resolve real requests. Do not create duplicate tickets to pressure staff, submit abusive or threatening messages, impersonate others, or use support to promote products or services. Staff may close duplicate, irrelevant, or abusive requests after reviewing the context.

Never send passwords, authentication tokens, payment details, or unnecessary identity documents in a support message. For account-security concerns, contact support@gtapolicemods.com; for security vulnerabilities, contact security@gtapolicemods.com.

Allowed

  • Opening one detailed ticket about an upload or account problem.
  • Providing a reproducible bug report with useful technical context.

Not allowed

  • Opening many identical tickets to demand a different decision.
  • Sending abusive messages or sensitive login credentials to support.

Guideline 5.4

Account Deletion and Data Requests

Members may request account deletion through their account settings. Deletion is governed by the Privacy Policy, including the limited restoration period and records that must be retained for moderation, security, or legal purposes.

Deleting an account does not erase an existing ban or authorize creation of another account to evade moderation. If you cannot access your account or need help with a privacy request, contact support@gtapolicemods.com through an official support channel.

Do not send identity documents or sensitive personal information unless specifically requested through an appropriate, secure process. Consult the Privacy Policy for data retention, export, and deletion details.

Allowed

  • Deleting your account through settings.
  • Requesting help with an account you can no longer access.

Not allowed

  • Deleting and recreating accounts to bypass moderation.
  • Attempting to have another person's account deleted without authorization.